soda69 Platform Privacy Notice

This page describes what we collect when you use soda69 and how we keep that data protected. We at soda69 handle your personal information carefully — your name, ID number, email address, phone number, and payment details. All of this data is encrypted during transmission and stored securely on our servers. We use your information only to operate our platform, verify your identity, process deposits and withdrawals, and comply with regulations in the jurisdictions where we operate.

We do not sell your data to third parties or use it for marketing purposes beyond soda69. We do share transaction summaries with payment processors (QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and with banks to complete your deposits and withdrawals — this is necessary for the service to work. We also retain records as required by anti-money-laundering (AML) regulations. This notice explains each type of data we collect, how long we keep it, and what rights you have.

If you have questions about our privacy practices, contact our data-protection team through in-app messaging or email via your soda69 account.

Data We Collect on soda69

We collect different categories of information depending on what you do on soda69. When you register, we ask for your full name, date of birth, email address, and phone number. During identity verification, we request a government-issued ID (passport, national ID card, or driver's license) and a selfie to confirm your identity. We store these documents securely and do not share them with third parties except as required by law enforcement or regulatory authorities.

When you deposit money, we record the amount, the payment method you used (QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer via mobile banking, local payment, online payment, e-wallet), and the timestamp. We do not store your full credit card number, e-wallet password, or bank account password — that information is held only by your bank or payment provider. We use tokenization, which means we keep a token (a reference ID) instead of the raw payment credential.

As you use soda69, we log your betting activity, game sessions, withdrawals, and login history. We record which games you access (slots like Aviator or Sweet Bonanza, live dealer tables, sports markets covering Liga 1 or Piala AFF), how long you play, and your account balance. This information helps us detect fraud, understand your preferences, and improve our platform. We also collect technical data: your device type (Android APK or iOS browser), IP address, browser version, and the pages you visit on our website.

Cookies and tracking: We use cookies to remember your login session, store your language preference, and track which soda69 pages you visit. You can disable cookies in your browser settings, but this may affect your ability to stay logged in on soda69.

How We Use Your Data

We use the data we collect for several core purposes. First, we verify your identity to comply with legal requirements and prevent fraud. When you submit your ID and selfie, our team checks them against fraud databases and sanctions lists. Second, we process your deposits and withdrawals by sharing transaction details with payment processors and your bank. mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and direct bank transfers (online payment, e-wallet, mobile banking, local payment) all require that we provide them with your name, account number, and transaction amount.

Third, we use your data to operate soda69. Your account balance, betting history, and login information allow us to run the platform and give you access to sports markets, live dealer tables, and slot games. Fourth, we monitor for fraud and suspicious activity. If we detect rapid deposits followed by large withdrawals, multiple failed login attempts, or betting patterns inconsistent with your history, we investigate and may temporarily freeze your account pending verification.

Fifth, we comply with regulatory requirements. We retain transaction records for five years as required by anti-money-laundering regulations. If a government agency requests your data as part of a criminal investigation, we comply with that request. Sixth, we use your data to improve soda69. We analyze which games are popular, how long sessions typically last, and which payment methods are most reliable. This helps us optimize our platform.

Data retention: We keep your personal data for as long as your soda69 account is active. After you close your account, we retain records for 5 years to comply with anti-money-laundering law, then securely delete them.

Data Processors and Third Parties

We work with several third parties to deliver soda69's service. Payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and your bank (mobile banking, local payment, online payment, e-wallet) receive transaction information as part of deposit and withdrawal processing. Cloud-hosting providers store our data on servers that may sit outside your jurisdiction — typically in data centres in Singapore, Malaysia, or Hong Kong. Email and notification services send you confirmations and alerts. Live-dealer game providers operate the multi-camera studios and stream video to your phone or browser.

All third-party processors sign data-processing agreements with soda69, committing to keep your information confidential and secure. We do not permit them to use your data for their own marketing or to combine it with data from other users. Law-enforcement and regulatory agencies may request your data during investigations — we comply with valid legal orders but will notify you whenever possible.

Your Rights on soda69

You have the right to access your personal data. Log in to your soda69 account and view your profile, transaction history, and documents in your account settings. You have the right to correct inaccurate information — if your phone number has changed, update it immediately so we can contact you during verification windows.

You have the right to request deletion of your account and associated data, subject to legal holds. If we're required to retain your records for anti-money-laundering purposes, we cannot delete them immediately, but we will anonymize them once the legal hold expires. To request deletion, contact our privacy team through in-app messaging and specify which data you want removed.

You have the right to object to certain processing — for example, if we're using your data for fraud detection and you believe we're being too restrictive, you can request review. You can opt out of marketing communications (if we ever send any) by clicking "Unsubscribe" in the email. You have the right to data portability — we can export your account data in a standard format if you want to move it to another platform.

  1. Right to access

    View your account information, transaction history, and verification documents at any time through soda69.

  2. Right to correct

    Update your name, phone, email, or address in your account settings if information is outdated or incorrect.

  3. Right to delete

    Request account closure and data deletion, subject to mandatory record-retention periods for regulatory compliance.

  4. Right to object

    Challenge how we process your data, such as fraud detection or account freezes, and request manual review.

Data Security and Encryption

We encrypt all data in transit using industry-standard TLS (Transport Layer Security) protocols. When you log into soda69 on your Android APK or iOS browser, your login credentials are transmitted over an encrypted connection. When you deposit via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer, your payment information is encrypted end-to-end. We do not store raw payment credentials on our servers — only tokens provided by your payment processor.

Our servers are protected by firewalls, intrusion detection, and continuous security monitoring. We conduct regular security audits and penetration testing to find and fix vulnerabilities. Access to customer data is restricted to soda69 employees with a legitimate business need, and all access is logged and monitored.

International Data Transfer

Our data centres may be located outside your country. If you're in Indonesia and your data is processed on servers in Singapore or Malaysia, your information crosses international borders. These countries have data-protection standards comparable to Indonesia's. We ensure that any international transfer complies with local privacy law through data-processing agreements and standard contractual clauses.

Changes to This Policy

We may update this privacy notice to reflect changes in our practices or to comply with new regulations. We will post the updated version on this page and update the "last modified" date. If changes significantly affect how we use your data, we will notify you via email or through your soda69 account. Your continued use of soda69 after updates means you accept the updated policy.

Contact and Complaints

If you have questions or concerns about our privacy practices, contact our data-protection team through in-app messaging, email via your account settings, or by visiting our FAQ page. If you believe we have mishandled your data, you have the right to lodge a complaint with the data-protection authority in your jurisdiction. We'll work with you to resolve any issue.

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